Operational Leadership for Complex Humanitarian Environments

Supporting crisis-response organizations through transition, surge, scale, and systems modernization.

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10+ YEARS FIELD EXPERIENCE

Deep operational expertise across crisis response, humanitarian tech, and global program implementation in Middle East, Asia, Africa, the Americas and beyond.

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REMOTE + DEPLOYMENT READY

Flexible engagement models from fully remote, fractional leadership to short-term project-based field deployments. Home-based with global reach.

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RAPID MOBILIZATION

Available for immediate start on interim roles, transition management, and emergency response infrastructure. Proven ability to deliver under tight deadlines.

Operations leadership when continuity matters most

From maternity leave coverage to organizational transitions and crisis system buildouts, I provide experienced operational leadership on your timeline. Whether for six weeks or six months, remote or in the field, I keep programs moving and teams steady

• About Kimberly

Field-tested operations leadership

I've spent over a decade building operational infrastructure for humanitarian organizations in some of the world's most challenging contexts—from crisis response in the Philippines, Jordan, and Iraq to program implementation in Guatemala, Uganda, Poland, and Romania. I understand what it takes to deliver under pressure, coordinate across cultures and stakeholders, and build systems that hold up in low-resource environments.

My background spans humanitarian technology, global payments systems, and crisis operations. I've managed cross-functional teams, coordinated complex technical implementations, and served as the operational backbone during rapid scale-ups and emergency deployments. Whether it's covering an interim COO role during maternity leave, managing an organizational transition, or implementing a complex technical program, I bring both strategic thinking and hands-on execution.

Flexible engagement, consistent delivery

I work with organizations on their terms, whether that's a fully remote fractional engagement, periodic field deployments, or a hybrid model that combines both. My engagements typically range from 6 weeks to 6 months, though I can adapt to your specific needs and timeline.

What sets me apart is my ability to operate at the intersection of operations, technology, and humanitarian programming. I speak both languages. As a certified project manager and Scrum Master, I can coordinate technical teams and translate their work for non-technical stakeholders. I understand donor requirements, humanitarian standards, and the practical realities of field implementation. Most importantly, I can step in quickly, assess what's needed, and start delivering value from day one.

Interim Leadership

Step in as Fractional COO, Chief of Staff, or Operations Director to maintain continuity during leadership transitions, maternity coverage, or capacity gaps. Typical engagement: 3-6 months, remote or hybrid.

Transition Management

Support organizational restructuring, strategy implementation, or operational scaling with clear execution plans, stakeholder alignment, and change management. Typical engagement: 6-12 weeks.

Technical Program Management

Lead complex system implementations, digital platform rollouts, or multi-country program launches with delivery governance, risk management, and cross-functional coordination. Typical engagement: 4-8 weeks.

Emergency Response & Surge Support

Deploy for rapid needs assessments, emergency operations setup, or crisis response infrastructure. Available for short-term field deployments or remote surge capacity during L2/L3 emergencies.

Digital Payments & Humanitarian Tech

Provide strategic and operational support for cash and voucher assistance programs, digital payment implementations, or humanitarian technology deployments. Expertise in fintech partnerships and responsible data frameworks.

Process Design & Operational Infrastructure

Build operational playbooks, delivery frameworks, compliance systems, and documentation that improve execution consistency, reduce risk, and enable effective handovers across teams and geographies.